St Mary’s Convent and Nursing Home Website
Last updated: April 2026
1. Introduction
St Mary’s Convent and Nursing Home is committed to protecting and respecting your privacy.
This Privacy Policy explains how we collect, use, store and protect personal data when you use our website, make an enquiry, apply for a role, or otherwise interact with us online. It has been written in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and relevant guidance from the Information Commissioner’s Office (ICO).
2. Who We Are (Data Controller)
The data controller is:
ST MARY’S CONVENT AND NURSING HOME (CHISWICK) LTD
Trading as St Mary’s Convent and Nursing Home
Registered office: St. Marys Convent & Nursing Home, Burlington Lane, London, W4 2QE
We are registered with the Care Quality Commission (CQC) under provider number 1-101612933.
3. Data Protection Lead
Our Data Protection Lead is responsible for overseeing data protection compliance.
Email: office@stmarysnh.co.uk
This is also the contact point for data protection queries and individual rights requests.
4. Personal Data We Collect
Depending on how you use our website, we may collect the following personal data:
a) Website enquiries
- Name
- Email address
- Telephone number
- Information you choose to include in your message
Enquiry forms may allow you to include health, care, or support related information in free text fields. This is treated as special category personal data.
b) Job applications
- Contact details
- Employment history and qualifications
- Supporting information you provide
c) Website usage data
- IP address
- Pages visited
- Browser and device information
This information is collected via analytics tools (such as Google Analytics) where enabled.
5. Lawful Basis for Processing
We process personal data on the following lawful bases under UK GDPR:
- Legitimate interests – responding to general enquiries and managing our website
- Consent – where you voluntarily provide health or carerelated information via enquiry forms
- Legal obligation – where required to meet regulatory or legal duties
- Employment obligations – processing job applications and recruitment data
Where special category data (such as health information) is provided, processing is based on explicit consent.
6. How We Use Your Information
We use personal data to:
- Respond to enquiries and requests
- Provide information about our services
- Consider and manage job applications
- Improve our website and user experience
- Meet legal and regulatory obligations
We do not use website data for automated decision making or profiling.
7. Data Sharing
We do not sell or rent personal data.
Personal data may be shared with trusted third party service providers who support our website and IT systems, such as:
- Website hosting providers
- Email and IT service providers
- Analytics providers (e.g. Google)
All third parties are required to process data securely and in accordance with data protection law.
8. Data Retention
We retain personal data only for as long as necessary:
- Enquiry data: retained for a reasonable period to allow followup, then securely deleted
- Job application data: retained in line with recruitment best practice and legal requirements
- Analytics data: retained in anonymised or aggregated form
9. Your Rights
Under UK GDPR, you have the right to:
- Be informed about how your data is used
- Access your personal data
- Request correction of inaccurate data
- Request erasure of data (where applicable)
- Object to or restrict processing
- Request data portability
- Withdraw consent at any time (where processing is based on consent)
Requests should be sent to office@stmarysnh.co.uk.
10. Data Security
We take appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse or disclosure.
11. Cookies
Our website uses cookies. For full details, please see our Cookie Policy.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Any updates will be published on this page with a revised date.
13. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact:
Email: office@stmarysnh.co.uk